Customer Support Services
The Customer Support Services Group of Information Technology has three primary areas of responsibility: customer support, network security and project management for technical solutions. The division is managed by Rick Branicki, Information Technology Manager, and consists of two teams:
Customer Services Team
- Customer Service Center (Help Desk)
- Data Center
- Network Change Management
- Hardware/Software Installation and Maintenance
Security Services Team
- Network Security Systems
- Remote Access
- Internal Security Audits
- Network Security Consulting
The Customer Service office is located at 2986 Richardson Drive, Auburn, CA.
Contact by email at helpdesk@placer.ca.gov or by phone at (530) 889-4200.