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Talk to us!
Telephone:
(866) 901-3212
Our automated service is available 24 hours a day. Live operators are available Monday through Friday from 8:00 a.m. to 5:00 p.m.
Fax: (916) 435-5749
E-mail Address:
childsupport@pldcss.ca.gov
We are committed to maintaining the highest levels of confidentiality to protect your privacy. In order to accomplish this and provide excellent customer service, please include in your email your full name, a phone number where our staff may reach you, and the most convenient times for you to discuss your matter. We cannot provide confidential or sensitive information in an email reply, in an effort to protect YOU, our customers. Thank you for understanding.
Payment Mailing Address:
General Mailing Address:
Placer County DCSS
1000 Sunset Blvd., #200
Rocklin, CA 95765
(DO NOT MAIL PAYMENTS HERE)
Ombudsperson/Complaint Resolution Team
Telephone: (916) 435-5757
Fax Number: (916) 435-5750
E-mail - Placer Ombudsperson
The Ombudsperson is available to assist parents, employers and the community in understanding the program and services available. The Ombudsman can provide parties with information regarding the Complaint Resolution process and State Hearings. They may also assist in explaining your rights and responsibilities as a participant, and resolving case specific issues. They can arrange for any special accommodations or interpreters needed at a State Hearings.
| Ombudsperson |
| An Ombudsperson, translated from Swedish, means “person of the people”. An Ombudsperson is also called the “People’s Counsel”. |
California's Ombudsperson Program |
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Visit one of our offices.
We have two locations open.
Rocklin Office hours: Monday through Friday from 8:00 a.m. to 5:00 p.m.
Tahoe Office hours: The 1st Tuesday and 3rd Thursday of the month from 9:30 a.m. to 3:00 p.m. *weather permitting
(except legal holidays) |
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Contact our webmaster with any comments or suggestions for this site.
Disclaimer - Placer County DCSS |
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