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Customer Support Services

The Customer Support Services Group of Information Technology has four primary areas of responsibility: customer support, network security, systems and project management for technical solutions. The division is managed by Rick Branicki, Information Technology Manager, and consists of three teams:

Customer Services Team

  • Customer Service Center (Help Desk)
  • Data Center
  • Network Change Management
  • Hardware/Software Installation and Maintenance

Security Services Team

  • Network Security Systems
  • Remote Access
  • Internal Security Audits
  • Network Security Consulting

Systems Services Team

  • County’s Email
  • Web Conferencing
  • Server Infrastructure
  • Windows System Administration
  • Enterprise-class Storage Area Network (SAN)
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