Options to Access Services
Your safety and the safety of our staff are important to us. All of our office locations are open to the public however, most of your needs can be met online or by phone. We appreciate your help to keep us all safe.
- You do not have to come into our office to apply for benefits.
- You can turn in your verifications online or in the drop boxes located in the front of our buildings 24 hours per day, 7 days per week.
- In-person assistance is available Monday through Friday if you are unable to use phone or online options.
For more information on Placer County’s response to the COVID-19/Coronavirus please see the following page https://www.placer.ca.gov/coronavirus
To apply for benefits you may submit an application:
To get general benefit information, ask case questions, or speak to an Eligibility Specialist, you may call our Call Center at:
1-888-385-5160
You may also use this number to:
- Request forms
- Request a new BIC or EBT card
- Get benefit information or a status update on your case
- Request an application for benefits
- Add someone to your case
- Change your address
- Help with your Mybenefits Calwin account