Options to Access Services
Your safety and the safety of our staff are important to us. All of our office locations are open to the public however, most of your needs can be met online or by phone. We appreciate your help to keep us all safe.
- You do not have to come into our office to apply for benefits.
- You can turn in your verifications online or in the drop boxes located in the front of our buildings 24 hours per day, 7 days per week.
- In-person assistance is available Monday through Friday if you are unable to use phone or online options.
For more information on Placer County’s response to the COVID-19/Coronavirus please see the following page https://www.placer.ca.gov/coronavirus
To apply for benefits you may submit an application:
- By Fax- (916) 784-6100
- By Mail- P.O. Box 20400, Auburn CA 95604
To get general benefit information, ask case questions, or speak to an Eligibility Specialist, you may call our Call Center at:
You may also use this number to:
- Request forms
- Request a new BIC or EBT card
- Get benefit information or a status update on your case
- Request an application for benefits
- Add someone to your case
- Change your address
- Help with your Mybenefits Calwin account
Human Services will have modified hours from December 26, 2022 to January 2, 2023.
- All offices will be closed Monday December 26 in observance of Christmas
- Auburn area and Rocklin area office lobbies (including Veterans Services) will be open 8AM to 12PM Tuesday December 27 through Friday December 30.
- The Human Services Call Center will be open from 12PM to 5PM Tuesday December 27 through Friday December 30. Access to the automated system will be available, but callers will not be able to speak with a person.
- Tahoe lobby will be open 10AM to 2PM Tuesday December 27 through Friday December 30.
- All offices will be closed Monday January 3 in observance of New Years.
- Regular hours will resume on Tuesday January 4.
Human Services provides a variety of programs to help Placer County families and individuals have a better future through access to healthy nutrition, healthcare, affordable housing, and training and temporary assistance when times are difficult. We are dedicated to ensuring a better and healthy quality of life for the residents of Placer County. We strive to provide the highest quality of public service to meet the needs of Placer County families and single adults, veterans, seniors and persons with disabilities.
Food & Nutrition Assistance
CalFresh - Food Stamps - formerly known as Food Stamps, provides monthly food benefits to assist low income households in purchasing the food they need. If you are finding it difficult to afford the nutritious food that you and your family needs, the CalFresh program may be able to help.
Women, Infants, and Children Program (WIC) - WIC operates under the Public Health Division and is a federally-funded health and nutrition program for women, infants, and children.
Are you receiving Unemployment Insurance Benefits?
CalWORKs and Employment Services, provides time-limited cash aid and employment services that promote self-sufficiency for families with children. Employment Services can assist you in finding work through the Business Advantage Network. Receive daily job leads and information on job fairs and recruiting events.
General Relief provides time-limited cash aid for those who do not have dependent children. You must apply in person at a Human Services office.
Cash Assistance Program for Immigrants (CAPI) is a 100 percent state-funded program designed to provide monthly cash benefits to aged, blind, and disabled non-citizens who are ineligible for SSI/SSP solely due to their immigrant status.
The Housing Choice Voucher Program, formerly known as the Section 8 Voucher Program, provides rental assistance to help low income families, persons with disabilities, and seniors live in affordable, safe, and decent housing.