Human Services
Options to Access Services
Your safety and the safety of our staff are important to us. All of our office locations are open to the public however, most of your needs can be met online or by phone. We appreciate your help to keep us all safe.
- You do not have to come into our office to apply for benefits.
- You can turn in your verifications online or in the drop boxes located in the front of our buildings 24 hours per day, 7 days per week.
- In-person assistance is available Monday through Friday if you are unable to use phone or online options.
To apply for benefits you may submit an application:
- Online - https://benefitscal.com/
- By Fax- (916) 784-6100
- By Mail- P.O. Box 20400, Auburn CA 95604
To get general benefit information, ask case questions, or speak to an Eligibility Specialist, you may call our Call Center at:
1-888-385-5160
You may also use this number to:
- Request forms
- Request a new BIC or EBT card
- Get benefit information or a status update on your case
- Request an application for benefits
- Add someone to your case
- Change your address
- Help with your BenefitsCal.com account
Human Services provides a variety of programs to help Placer County families and individuals have a better future through access to healthy nutrition, healthcare, affordable housing, and training and temporary assistance when times are difficult. We are dedicated to ensuring a better and healthy quality of life for the residents of Placer County. We strive to provide the highest quality of public service to meet the needs of Placer County families and single adults, veterans, seniors and persons with disabilities.
Healthcare Coverage
Helps pay for health and medical care for children and families, seniors, and adults with disabilities. Find information about healthcare by going to Covered CA, California’s healthcare marketplace.
The Affordable Care Act provides affordable medical coverage to adults. Medi-Cal provides medical, dental, vision and mental health care to eligible individuals and families at little or no cost. Medical Care Services Program (MCSP) provides medical services to adults that are not eligible to services through Medi-Cal or Medicare Expansion.
Food & Nutrition Assistance
CalFresh - Food Stamps - formerly known as Food Stamps, provides monthly food benefits to assist low income households in purchasing the food they need. If you are finding it difficult to afford the nutritious food that you and your family needs, the CalFresh program may be able to help.
Women, Infants, and Children Program (WIC) - WIC operates under the Public Health Division and is a federally-funded health and nutrition program for women, infants, and children.
Are you receiving Unemployment Insurance Benefits?
Here's a link to information about how to access your UI benefit payment information. UIB Guide for CalFresh.
Cash Assistance
CalWORKs and Employment Services, provides time-limited cash aid and employment services that promote self-sufficiency for families with children. Employment Services can assist you in finding work through the Business Advantage Network. Receive daily job leads and information on job fairs and recruiting events.
General Relief provides time-limited cash aid for those who do not have dependent children. You must apply in person at a Human Services office.
Cash Assistance Program for Immigrants (CAPI) is a 100 percent state-funded program designed to provide monthly cash benefits to aged, blind, and disabled non-citizens who are ineligible for SSI/SSP solely due to their immigrant status.
Housing Assistance
The Housing Choice Voucher Program, formerly known as the Section 8 Voucher Program, provides rental assistance to help low income families, persons with disabilities, and seniors live in affordable, safe, and decent housing.
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Human Services
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Human Services Office in Rocklin
Physical Address
1000 Sunset Boulevard
220
Rocklin, CA 95765
Phone 1-888-385-5160Fax 916-784-6100
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Human Services Office in Auburn
Physical Address
11542 B Avenue
Auburn, CA 95603
Phone 1-888-385-5160Fax 530-889-7608
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Human Services Office in North Lake Tahoe
Physical Address
5225 N Lake Boulevard
Carnelian Bay, CA 96140
Phone 1-888-385-5160Fax 530-546-1912