Frequently Asked Questions


Due to the public health emergency declaration on COVID-19/Coronavirus our offices are offering limited services to the public. Our offices are open for regular business hours. 

For the safety of our customers and employees all inquiries, questions, and applications should be made via, or through our call center by dialing 1-888-385-5160, or via mail at P.O. Box 20400, Auburn CA 95604

For more information on Placer County’s response to the COVID-19/Coronavirus please see the following page

The information on this page is for reference only. Speak to a staff person for the most up-to-date information.

Reporting Fraud

To report public assistance fraud, including IHSS fraud, please call 916-784-6180, or send an email to the welfare fraud office.

  1. CalFresh
  2. CalWorks
  3. General Relief
  4. Housing
  5. Medical Care Services Program
  6. Medi-Cal
  7. Women, Infants, Children (WIC)