Whole Person Care (WPC)
Whole Person Care (WPC) was a five-year program targeting homeless individuals that worked to better coordinate physical health, behavioral health and social services for at-risk clients who are high users of multiple services, including emergency departments, probation, mental health and substance use programs and social services. Goals of the program included:
- Coordinate health, behavioral health, and social services in a patient-centered manner
- Develop infrastructure to ensure long-term collaboration among partners
- Improve beneficiary health and well-being through more efficient and effective use of resources
- Engagement - The engagement team activities built trust and offered initial engagement services. The goal was to engage and motivate participants so they were willing to enroll in the WPC program.
- Comprehensive complex care coordination – using a comprehensive health assessment to identify clients most critical needs and expedite access to services.
- Medical respite - Providing beds for WPC members who were homeless, in an unstable living situation, and/or too ill or frail to recover from physical illness/injury in their usual living environment (but not ill enough to be treated in a hospital or skilled nursing facility).
- Housing - Comprehensive housing services to WPC members who were homeless or at risk of homelessness. Housing transition services assisted the individual to obtain housing and develop daily living skills to support them to remain stable in their new living situation. Wondering about our permanent supportive housing projects? Check out the FAQ here .