Placer Behavioral Health Contract Provider Invoicing Instructions

Invoices shall be sent to Placer County, within 30 calendar days of the close of each calendar month except for June billing which shall be received on or before July 15th.

Placer County will review, approve, and pay all valid invoices within 30 calendar days of receipt. In the event of multiple invoices being submitted at one time or insufficient documents supporting an invoice, payment may be delayed beyond the 30-day timeline.

If you have any questions about the process please contact your contract manager.

Monitoring and Correcting Billing Errors Instructions (PDF)
Graduate Student Billing (PDF)

Independent Network Providers

  1. Provider completes CMS1500 form (see attached) for EACH client.
  2. Provider tracks multiple clients on Invoice Sheet (see attached). Each client’s CMS1500 forms must be submitted along with the Invoice Sheet.
         a. CMS1500 form should indicate who secondary funding source is going to be.
  3. Provider emails Invoice Sheet, with CMS1500 forms, to [email protected] at end of the month.
  4. SOCFiscal enters claim into SmartCare to bill to State, and to ensure the client is set up to receive services with the respective provider.
         a. Once created in Workday an SI (Supplier Invoice) number will be issued.
                   i. A copy of the invoice and CMS1500 are attached in Workday.
         b. Megan Jones should be added, if not already entered, as an approver.
         c. Megan will review and give authorization for payment to the provider.

Email any billing questions to: [email protected]

FFS Payment Process for BH Services (PDF)
FFS Provider Invoice (DOC)
Health Insurance Claim Form (CMS-1500) Example (PDF) - Areas in yellow should be filled in.

MH Payment Reform Jan 2023 (PPT)

Contractors NOT Using SmartCare for Clinical Documentation

Please submit your invoices and Service Import File by email to according to the chart below. Contractor invoices must include the following:

  • Contract number
  • Contractor name and remittance address
  • Unique invoice number per submission not per client
  • List of expenses with dollar amounts in accordance with contracts.
  • Service Import File provided by Placer County and found on the QM Website.

If you have any questions about the process or need assistance in completing the forms please contact your contract manager.

Placer Service Import File 10-26-23 (XLSX)
For Providers NOT in SmartCare Emergency and Pregnancy Indicator (PDF)

Contractors Using SmartCare for Clinical Documentation

Staff responsible for creation and certification of invoices and services will be granted a specific user role in SmartCare to pull appropriate records and reports from SmartCare for validation.

 Contractor invoices must include the following:

  • Contract number
  • Contractor name and remittance address
  • Unique invoice number per submission not per client
  • List of expenses with dollar amounts in accordance with contracts. Invoices generated will be submitted to COUNTY for payment.
  • Contract Provider Charges Export from SmartCare

Please submit your invoices and Service Import File by email according to the chart below.

If you have any questions about the process or need assistance in completing the forms please contact your contract manager.

SmartCare Providers Emergency and Pregnancy Indicator (PDF)

Submitting Invoices

The preferred method for submitting invoices is an encrypted email to the following:

SUDS Contractors:
AEGISEmail: [email protected]
Granite Wellness Center
Progress House

MH Contractors:
North Valley LOTUSEmail: [email protected]
Turning Point
Children's Receiving Home of SacramentoEmail: 
[email protected]
[email protected] 
North Valley - Cirby Hills, Stabler Lane & Yuba City
Restpadd - Redding, Red Bluff
YCCC - Cornerstone, Farmhouse

MH Contractors Continued:
Compassion Pathway - Cirby RanchEmail: [email protected]
Compassion Valley - Garfield
Environmental Alternatives
Koinonia Home For Teens
Pacific Clinics
Progress House
Rite of Passage
Stanford Sierra
Unity Care

If unable to email, mail invoices to:

Placer County HHS Fiscal 
Attn: Accounts Payable
3091 County Center Drive, Suite 290
Auburn, CA 95603