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Becoming creative, nimble, and flexible
With the impact of the pandemic and the quarantine of their customers, retailers are facing a daunting array of short-term challenges around health and safety, supply chain, labor force, cash flow, consumer demand and marketing. In order to ensure a future where retailers not only survive, but thrive, it is critical to anticipate what a post-pandemic world will look like, and then begin to transform to better match this new reality of what has changed and what will remain the same.