Mediation is a way for people to work out their problems and arrive at mutually acceptable agreements with the help of trained, impartial mediators who facilitate productive communication between disputing parties. It is a voluntary settlement process which allows you to control the decisions that affect your family, business, finances, and life rather than having an outcome imposed upon you by a third party. Mediation focuses on the future rather than on the past, to identify what will resolve the dispute now.