How does the mediation process work?

The mediation process includes the following steps:

  1. You contact Placer Dispute Resolution Service and explain the problem. We'll ask questions, and answer your questions.
  2. With your approval, we then contact the other person and explain mediation and its benefits. Before you talk with the other party in mediation, you both talk with the case developer to help identify the issues at the root of the conflict.
  3. If both of you agree to meet, we schedule a mutually agreeable time and location for the mediation session.
  4. The mediators help focus on the best options for resolving the disputes. You and the other party must mutually agree on a resolution.
  5. Final agreements may be oral or written. The agreement represents a commitment to resolve the problem.

Show All Answers

1. What is mediation?
2. What kinds of issues can mediation help with?
3. How does the mediation process work?
4. How does a successful mediation help?
5. What are the benefits of mediation?
6. Who can mediate?