What happens if my electronic benefit transfer card is not working?

Electronic benefit transfer cards do not work for various reasons, such as the card may not be active, or there are no remaining benefits. If your card is not working, please call the Human Services Call Center at 888-385-5160 or call California Department of Social Services at 877-328-9677 or TTY at 800-735-2929.

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1. How do I apply for CalWorks?
2. Do I have to have children to be eligible for CalWorks?
3. Do I have to be a U.S. citizen to be eligible?
4. What is the maximum aid I can receive?
5. When do I report changes?
6. How will working affect my cash aid?
7. What if I'm homeless?
8. How long can I be on CalWorks?
9. If I am approved for benefits, how do I access them?
10. What happens if my electronic benefit transfer card is not working?
11. What if I have lost my electronic benefit transfer card?
12. If I am a pregnant or parenting teen, can I receive CalWorks?
13. If I receive supplemental security income/state supplemental payments, am I eligible for benefits?
14. What if I have a cash emergency?
15. What is welfare to work?
16. How do I find out information about my benefits?