How will I get my General Relief payments?

General Relief benefits are issued on a plastic card called an Electronic Benefits Transfer (EBT) card. Money can be accessed by making purchases from stores that have point of sale machines, or at ATMs displaying the “QUEST” logo.

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1. How do I apply for general relief?
2. If I am eligible, how much will my benefits be?
3. Do I have to be a U.S. citizen to be eligible?
4. Am I eligible if I am able to work?
5. What if I am disabled or unable to work?
6. I am homeless. Am I still eligible to receive General Relief benefits?
7. What does temporary cash benefits mean?
8. Can I get immediate service if needed?
9. How will I get my General Relief payments?
10. When do I report changes?
11. If I receive Supplemental Security Income/State Supplemental Payment am I eligible to benefits?
12. What happens if my electronic benefit transfer card is not working?
13. What if I have lost my electronic benefit transfer card?