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1. How do I access adult services?

If you are not currently receiving Adult Services and would like to, call our Adult Crisis and Intake Line at 1-888-886-5401 or 916-787-8860.

2. How do I qualify for Adult Services?

To qualify to receive our services, you must:

• Be in the low income bracket
• Be a Placer County resident
• Meet our Priority Population
• Not have private Medical Coverage
• Show proof of residency

3. What is ASOC's priority population?

Our priority population is:

• Bipolar Disorders
• Delusional Disorder
• Major Depression
• Psychotic Disorder not Otherwise Specified
• Schizoaffective Disorder
• Schizophrenia

4. What if I have concern about my medication?

If you have a concern about your medication, please call 916-784-6473. Please speak clearly and leave the following information:

• Detailed Concern
• First and Last Name (spelled out)
• Phone Number, including area code

A nurse will contact you.

5. What if I need a refill on my medication?

If you are currently receiving services and need a refill, please call 916-784-6473. Please speak clearly and leave the following information:

• First and Last Name (spelled out)
• Medication needing to be filled
• Phone Number, including area code

A nurse will contact you.

6. Is there a cost for services at Adult System of Care?

Yes, if you are not fully covered by Medi-Cal, there is a sliding scale cost developed by the State of California to determine your share of cost.

7. How can I provide information for my family member receiving services?

Submit the AB1424 Family Information form (PDF) to the location where your loved one is receiving services.