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Building Inspection Customer Survey
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Thank You for Taking Our Survey
Building Services is committed to our mission statement: “Helping the Community build safe and sustainable dreams through high quality customer service, certainty, engagement, and transparently adaptable standards.”
Please help us by completing our customer satisfaction survey.
1. It was easy to schedule my inspection using the automated system (website or phone).
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
Comments
2. The inspector arrived within the two-hour inspection time published for the day.
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
Comments
3. The inspector greeted me with professionalism and identified themselves upon arrival.
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
Comments
4. The inspector was knowledgeable and able to answer my code and construction questions.
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
Comments
5. The correction notice left was legible. I could understand where and why the correction was needed.
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
Comments
6. I was on-site when the inspection was conducted. The inspector walked me through the correction items, explaining the code requirement.
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
Comments
7. I had other questions about the job, and the inspector was able to take the time to help me with my questions.
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
Comments
8. I contacted the "technical line" to receive code information, and the staff returned my call in a timely manner with the requested information.
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
Comments
9. A consultant inspector completed service for me. The service met or exceeded the service provided by a County Inspector.
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
Comments
10. Please provide your inspector's name.
First Name
Last Name
On a scale of 1 to 5, please rate your customer service experience.
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5
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