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Customer Satisfaction Survey
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Please let us know how we are doing by taking a few moments to complete our Tahoe Community Development Resource Agency survey.
Date
*
Date
Customer Name
Phone Number
Email
1. What type of contact did you have with the Placer County-Tahoe Community Development Resource Agency (CDRA)?
*
Email
Office Visit
Phone
Website
Other (Specify)
Select all that apply.
Other (please specify)
2. I am completing this survey about my experience with Placer County-Tahoe CDRA staff and/or permit process for:
*
Building Inspections
Building Permit
Code Violation
Engineering and Survey
Grading Inspection
Inquiry About My Property
Phone Call for Help or Information
Planning
TRPA
None of These
3. County staff informed me about the process and time lines of my project:
*
Strongly Agree
Somewhat Agee
Somewhat Disagree
Strongly Disagree
Doesn't Apply
4. County staff gave me complete and consistent answers regarding my project:
*
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
5. County staff responded to my emails and phone calls within 24 hours:
*
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Doesn't Apply
6. County staff services:
*
Exceeded my expectations
Met my expectations
Did not meet my expectations
Doesn't apply
7. I found the County permitting process straightforward:
*
Exceeded my expectations
Met my expectations
Did not meet my expectations
Doesn't apply
8. Based on your experience with other permitting jurisdictions, what would you suggest Placer County do differently?
*
9. What online tools would you like Placer County to provide to make things easier for you?
*
10. Do you know how/where on the website you can track your permit?
*
Yes
No
11. Name of the Placer County employee(s) who helped you:
12. Please provide additional feedback about your experience working with us:
May we contact you regarding this survey to help improve our service?
*
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No
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