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Public Website Survey

  1. Thank you for taking the time to provide feedback on the Placer County website. We appreciate your comments and would love to alleviate any concerns you may have with the functionality. 

  2. General Questions

  3. How often do you visit our website?
  4. Did you encounter any challenges while using our website?
  5. Website Design

  6. Please rate the website's ease of navigation.
  7. How well were you able to differentiate links from text on the website?
  8. Please rate the usefulness and relevance of the website video and images.
  9. Please rate the usability of our website overall.
  10. What do you like about our website specifically?
  11. Would you like to see a website redesign take place?
  12. Website Search

  13. Does the search on our website return satisfactory links?
  14. Please rate the usefulness of the website chatbot.
  15. Does Google (or other search engine) return satisfactory links to the Placer County website?
  16. Website Performance

  17. How long did it take to load a page on the website?
  18. How long did it take to load a video on the website?
  19. Website Content

  20. How relevant was the content on the website?
  21. How easy was it to find what you were looking for through search?
  22. How would you rate the clarity of the content?
  23. How would you rate the conciseness of the content?
  24. How easy is it to read our website in your chosen language?
  25. What translation tool do you use?
  26. ADA Compliance

  27. Are you hearing or visually impaired?
  28. Did you have any issues viewing our website?
  29. Did you have any issues hearing our website?
  30. Have you used the Audio Eye function on our website?
  31. AudioEyeIcon_Large
  32. Mobile Optimization

  33. Please rate the experience with our website on your smartphone.
  34. What type of mobile device are you using?
  35. Was the size of web controls adequate?
  36. Did the website render well in your mobile browser?
  37. What mobile browser are you using?
  38. Website Payments

  39. Do you feel your payment details are secure on our website?
  40. Was the payment process smooth and fast?
  41. How would you rate your overall payment experience?
  42. Concluding Questions

  43. Are you willing to be contacted via phone or email in regards to improving our website?

      If yes, please fill out the contact information below.

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    2. This field is not part of the form submission.