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Child Support Services

Child Support Services works with parents and guardians to establish a partnership to provide their children with financial and medical support. This is achieved by locating each parent, establishing paternity and support obligations, and enforcing child support orders.

Services and Information

  • Apply for Child Support
    Locate a parent, establish paternity, court orders, and collecting support
  • Payments
    Make payments and view your child support account information
  • Adjust Payments
    Modify payment amount due to change in wages, visitation, or other factors
  • License Release
    Seek reinstatement for licenses suspended due to non-payment of child support
  • Employer & Title Company Resources
    Electronic Income Withholding Orders, payment information, employer help line
  • FAQ's
    Find answers to the most frequently asked questions about child support

Self-Service Options

Make payments online or by telephone, view account balances and payment history, check court dates, and update contact information, with Customer Connect . You must request and use a personal identification number (PIN) to access the self-service system. Customer Connect is also available by telephone at 1-866-901-3212.

Mobile apps make it easy and secure to access your child support account from your mobile device.

Android App on Google play Download on the App Store


The Ombudsperson works as an advocate for customers to ensure fair and equitable treatment throughout the child support process. Customers should contact the Ombudsperson whenever they feel their issue or concern with the department needs independent review. Ombudsperson telephone: 916-435-5757

Child Support Solutions - Public Workshop

This free workshop is held the 3rd Tuesday of every month, and is led by experienced child support professionals who are able to offer solutions to even the most challenging situations, for anyone with questions about the child support program. Attendance is on a drop-in basis, and is intended to educate and assist the public, whether or not a child support case has been established. Customers who are seeking guidance with any aspect of their child support court order are encouraged to attend.

Date: Tuesday, February 19, 2019, from 4:00 p.m. to 5:00 p.m.
Location: Placer County Department of Child Support Services, 1000 Sunset Blvd., Suite 200, Rocklin CA 95765

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