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Child Welfare Services and Foster Care Services

Making a Child Abuse Report

For the General Public

  • Contact the Children’s System of Care/Family and Children's Services at 916-872-6549 or Toll Free at 866-293-1940 to make a report if you have knowledge of, or suspect a child is being abused or neglected.
  • Please have as much information available regarding the child and family; such as names, addresses, and ages, to ensure that CPS staff may respond to the family's needs quickly and accurately.

For Mandated Reporters

  • If you are a mandated reporter you must call 916-872-6549 or Toll Free at 866-293-1940 to initiate your report.
  • Additionally, you must also send a written report within 36 hours of the telephonic report.
  • The written report must downloaded the State of California’s website: “Suspected Child Abuse Report” form  (this form may only be printed and manually filled out). Select this link for the instructions.
  • Submit the Suspected Child Abuse Report in one of the following ways.
    • Mail: Family and Children's Services 1000 Sunset Blvd. Ste. 140, Rocklin, CA 95765
    • Fax: 916-784-6400
    • Email: (see specific directions below)

To electronically fill out and email form

  • Open form: SCAR Suspected Child Abuse Report; save to your hard drive, complete form and save.
  • To submit completed form, Email to:, attach and send form.
  • Should you choose to send your report via e-mail, to address confidentiality you must include the following language in your e-mail.
    • CONFIDENTIALITY NOTICE: This communication contains legally privileged and confidential information sent solely for the use of the intended recipient. If you are not the intended recipient of this communication, you are not authorized to use it in any manner, except to immediately destroy it and notify the sender.
  • Please call 916-872-6549 or Toll Free at 866-293-1940 if you have any questions regarding the reporting of child abuse.
  • Intake Staff are available 24 hours a day to speak with you.

Family Finding / Destination Families

  • As part of its core mission, CSOC conducts focused efforts to place any and all youth into the most permanent form of care possible. Much of this effort involves active search and recruitment of extended kin.  Court partners are supportive of these efforts which generally lead to much more stable and de-stigmatized long term care. Some older youth are able to actively participate in their own search and placement activities. In these cases, minors are provided a notebook with all of the family information available, and together with caring staff, on line, social searches are conducted.

Independent Living Services and Transition Aged Support

  • The Children's System of care provides every single eligible foster youth with Independent Living skills training opportunities to assist in the transition to a successful, independent adulthood.
  • A host of county partners provide a network of services and support.


  • The role of the Ombudsman is to investigate and attempt to resolve complaints, on behalf of foster children, related to their care, placement or services.

  • Foster Care Ombudsman - Gina Geisler - Program Supervisor 530-886-5562 - Email