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Before the Auditor’s Office can process a roll correction, we need to receive the revised assessed value information from either the Assessor’s Office or the Assessment Appeals Board. Once we have received accurate data from the appropriate office, we are usually able to process the change within two weeks. If the change results in a refund, it will be at least an additional week before the refund check is created.
If you are expecting a refund due to an overpayment or duplicate payment of property taxes, please contact the Tax Collector’s Office.
The assessment number of your property appears in the invoice column of your refund check stub. If the number shown is for a supplemental assessment (number begins with a 99 or 98), refer to the assessment notice you previously received from the Assessor’s Office. It should show the property’s associated parcel number and location.
Per California State Law, interest is paid when it is $10 or more, but it is not paid on negative supplemental assessments.