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1. How does this new online service benefit me?

This service will benefit you in the following ways:

• Providers can submit time sheets directly online.
• Recipients can approve time sheets online or by telephone.
• No more waiting for the postal service to deliver your time sheet.
• Electronic time sheets system (ETS) checks your time sheet before it is submitted to help you avoid errors and potential violations.
• You can check time sheet and payment status through the ETS.
• You can view time sheet history up to the last three months in the ETS.
• You can request supplemental time sheets without having to contact the county.

2. What do I need to have before I sign up?

You need the following before you sign up:

• You must be a current active eligible In-Home Supportive Services provider or recipient
• You must possess a valid email address
• You must have internet access
• You must have access to a smartphone, tablet, laptop or personal computer

3. How do I sign up for the new online service?

You can do the following to sign up:

• Go directly to the electronic time sheets website to register for the service.
• Read more about the Electronic Timesheet Service at the CDSS website.
• Contact the Help Desk toll free at 866-376-7066, option 4, during normal business hours, 8 a.m. to 6 p.m., Monday through Friday, excluding major holidays, for additional assistance.
• Recipients can contact the county office at 530-889-7115, to sign up to approve timesheets by telephone using the Telephone Timesheet System (TTS).